Legal
Privacy
Policy
Last updated: September 2026
Pixels Pvt Ltd respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we may collect, how we use it and how we protect it when you interact with Pixels, our website and our digital services.
1. Information we collect
We may collect information that you voluntarily provide when you contact us, submit an enquiry, request a service or communicate with us.
This may include your name, company name, email address, telephone or WhatsApp number, project information and any other information you choose to provide.
2. Information submitted through our website
If you submit information through a contact or enquiry form, we use that information to respond to your enquiry, understand your requirements and communicate with you about potential services.
3. How we use your information
We may use information we receive to:
- respond to enquiries and requests;
- provide quotations and proposals;
- deliver and support our services;
- communicate about projects and business matters;
- improve our website, services and customer experience;
- operate and maintain digital systems and integrations;
- meet applicable legal or contractual obligations.
4. Email and WhatsApp communications
If you contact Pixels by email or WhatsApp, we may retain relevant communications and information necessary to respond to you or manage an ongoing business relationship.
5. Website and technical information
Our website may receive basic technical information associated with a visitor's device or browser. Depending on the services enabled on the website, this may include information such as IP address, browser type, device information and general usage information.
We may introduce analytics, cookies or other technical tools in the future. Where applicable, this policy may be updated to describe those services.
6. Third-party services
Pixels may use third-party platforms and services to provide websites, communications, hosting, forms, automation, analytics, integrations and other digital solutions.
Depending on the project, these services may include providers such as Google, hosting providers, communication platforms, CRM systems, payment providers, automation platforms or other software services.
Third-party services may process information according to their own privacy policies and terms.
7. Google services and integrations
Pixels may use Google services or APIs as part of its own operations or as part of services provided to clients. Depending on the specific service, this may include Google Workspace, Gmail, Google Sheets, Google Forms, Google Calendar, Google Analytics or other Google services.
Where Google or another third-party platform is connected to a user's account, information may be processed according to the permissions granted and the applicable provider's terms and privacy policies.
8. AI and automation
Pixels may provide AI-powered tools, automation workflows, integrations and digital agents. Where such systems are used, information may be processed automatically to perform the requested service or workflow.
We aim to use information only for legitimate business purposes and to configure systems appropriately for the service being provided.
9. Sharing of information
Pixels does not sell personal information. We may share or provide access to information where necessary to deliver a requested service, operate our business, use a third-party service provider, comply with a legal obligation or protect our rights and systems.
10. Data retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal or contractual obligations.
11. Data security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration or loss. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your choices
You may contact us to ask about information we hold about you, request correction of inaccurate information, or raise a question about how your information is being used.
13. Children's privacy
Our services are intended for businesses and general audiences. We do not knowingly seek to collect personal information from children.
14. Changes to this policy
We may update this Privacy Policy from time to time as our services, technology or legal requirements change. The latest version will be published on this page with the applicable update date.
15. Contact Pixels
If you have a question about this Privacy Policy or how Pixels handles information, please contact us.
Email: pixels.pvt.ltd26@gmail.com
WhatsApp: +92 307 5777344